How can we help you?
Quick answers to the most common questions about applying, repaying, and managing your Velox loan.
How to apply
Download the Velox app, register with your phone number and ID, then submit a loan request. Decisions are made in minutes.
How to repay
Repay through the app via mobile money, or visit our repayment page. You can also set up auto-pay so you never miss a due date.
Eligibility
You must be 18+, a Ghana resident with a valid national ID, and have an active mobile money wallet. A basic credit check applies.
Loan terms
We offer loans from GHS 200 up to GHS 2,000 with flexible tenures of 7 days up to 3 months. Interest is calculated upfront with no hidden fees.
Frequently asked questions
A valid Ghanaian ID (Ghana Card, voter ID, or passport), an active mobile money wallet, and you must be at least 18 years old. The application is 100% digital.